- Jun 27, 2020
- 3,938 Posts
- 2,834 Thanked
Hello dear (future) TranceFixer!
I'm writing this to provide you with some information that should be useful before, during or after registration.
We have been getting lots of spam accounts reported by our spam protection tool. Because we have no knowledge about how the algorithm works, and because we have no way of knowing whether any reported account is a spam bot/person, every reported registration is automatically treated as suspicious, and therefore the registration request is denied and the account permanently banned.
So, here are a couple of tips that should help you with registration.
You should get your confirmation email when you register. If you do not, check your spam/junk folder first. These should come from the admin@trancefix.nl, so double-check this before clicking on the link to avoid malware and protect your credentials.
If there is no email anywhere, maybe your account was picked up by our spam algorithm. We process these daily, but please be patient. If it ends up there, it will most likely get denied anyways.
What you can do then, is contact us at our email address: trancefixforum@gmail.com. Explain your situation, provide us with your username and we will get back to you ASAP.
If you are registered but want something changed or have any questions, contact me by sending me a PM. I will do my best to answer as shortly as possible.
And that's it!
Enjoy your stay.
I'm writing this to provide you with some information that should be useful before, during or after registration.
1. Important info before you register
1. Important info before you register
We have been getting lots of spam accounts reported by our spam protection tool. Because we have no knowledge about how the algorithm works, and because we have no way of knowing whether any reported account is a spam bot/person, every reported registration is automatically treated as suspicious, and therefore the registration request is denied and the account permanently banned.
So, here are a couple of tips that should help you with registration.
- VPN
2. Confirmation email and validation issues
2. Confirmation email and validation issues
You should get your confirmation email when you register. If you do not, check your spam/junk folder first. These should come from the admin@trancefix.nl, so double-check this before clicking on the link to avoid malware and protect your credentials.
If there is no email anywhere, maybe your account was picked up by our spam algorithm. We process these daily, but please be patient. If it ends up there, it will most likely get denied anyways.
What you can do then, is contact us at our email address: trancefixforum@gmail.com. Explain your situation, provide us with your username and we will get back to you ASAP.
3. Account management
3. Account management
If you are registered but want something changed or have any questions, contact me by sending me a PM. I will do my best to answer as shortly as possible.
And that's it!
Enjoy your stay.